Solution to Blue Screen of Death After Installed TIA Portal

TIA portal is widely used in industrial scenarios, it is the platform exclusively on Windows, I have the mixed feeling about this tool as this is the only software for programming SIEMENS PLCs. Yet it is really large and installs a lot of software onto one’s machine.

One problem after installed TIA portal 17 is that sometimes it would make the OS crash due to network issues. So for Windows, it displays the BSOD with the error as follows:

Termination Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Failed Operatoin: NDIS.SYS

This problem has been haunting me for more than several months, I just could not be able to live with my machines crash at times.

I tried to search on Google, asked ChatGPT, I could not be able to find anything useful. I tried to uninstall TIA Poral 17 but it took me a long time to uninstall that and part of the program could not be uninstalled completely.

I finally searched the problem in Chinese and found this article. I will try to demonstrate what should be done as follows:

Go to command prompt and the type the following command, you will see the Internet connection window that contains all the network interfaces:

ncpa.cpl

Right click each of the interfaces and then click on property, for example this is my Wireless network interface:

You need to check your network interfaces and uncheck the following items that are related to SIMENS’ internet protocols:

PROFINET IO protocol (DCP/LLDP)
SIMATIC Industrial Ethernet (ISO)
PROFINET IO RT-Protocol Vx.x

Make sure to check each and every network interfaces and uncheck all of the unnecessary items related to SIEMENS. What is even better, you could just uninstall those protocols so that you don’t have to check all interfaces at all.

For now, my machine is working fine and I hope that it would work for you too.